This Privacy Policy outlines how ARIZON INTERNATIONAL PTY LTD ABN 32 601 437 496, trading as Arizon Off-Grid (“we,” “our,” or “Arizon Off-Grid”), collects, uses, stores, and discloses personal information. This policy applies to the collection and handling of personal data in relation to our website, located at arizon.com.au (“the Website”), and any interactions with Arizon Off-Grid, including purchases, subscriptions, and other communications.
We are committed to ensuring the privacy of your personal information. By accessing or using the Website, subscribing to our newsletter, purchasing products, or otherwise providing us with personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy may be updated from time to time, and we encourage you to review it regularly.
1. Collection of Personal Information
The types of personal information we collect will depend on the nature of your interactions with us. We only collect personal information necessary for the operation of our business. We may collect personal information from you through various channels, including email, phone, in person, via the Website, at events, and through our social media platforms.
Additionally, we may collect personal information from third parties, such as when another person makes a purchase on your behalf or invites you to participate in a promotion.
You warrant that any third-party information you provide to us is done so with the necessary authorization to allow us to process it in accordance with this Privacy Policy.
Types of Personal Information We Collect:
| Circumstances | Types of Information | Purpose for Collection |
| Subscription to newsletter | Full name, email address, state of residence | To send you marketing materials, newsletters, and updates. |
| Entry into promotions | Full name, email address, additional details as specified in promotion | To administer the promotion and communicate results. |
| Purchasing products | Full name, email address, postal address, contact number, payment details | To process orders and prevent fraud. |
| Account creation on the Website | Full name, email address, contact number, username, password | To facilitate account creation and access to our services. |
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To notify you of upcoming events, promotions, or offers.
- To send important notices, including order confirmations, policy changes, and account-related communications.
- To improve the operation, security, and functionality of our products, services, and Website.
- For internal purposes such as audits, data analysis, and research.
- For fraud prevention and loss prevention.
- To provide tailored services and content, and enhance customer communication.
We will not use or disclose your personal information for any other purposes without your consent, except where required by law.
3. Disclosure of Personal Information
We may disclose your personal information to third parties under the following circumstances:
- To comply with legal obligations or regulations.
- To third-party service providers who assist us in operating our business, such as IT consultants, payment processors, marketing partners, and legal or financial advisors. We ensure that these providers comply with privacy obligations similar to ours.
- In the event of a business reorganization, merger, or sale, we may transfer your personal information to the new entity involved, on the condition that the information is used in accordance with this Privacy Policy.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
Arizon Off-Grid does not rent or sell personal information as part of its regular business operations. We may aggregate and anonymize your data for statistical or marketing purposes.
4. Storage and Security of Personal Information
We take reasonable steps to ensure that your personal information is stored securely and protected from unauthorized access, alteration, or disclosure. Personal information may be stored in physical and electronic formats and is accessible only to employees and contractors who require access for legitimate business purposes.
While we store personal information within Australia, some third-party service providers may store or process data outside of Australia. By providing us with your personal information, you consent to the transfer and storage of your data in accordance with this policy.
5. Access, Correction, and Retention of Personal Information
You have the right to access the personal information we hold about you and request that we correct any inaccuracies. To request access or corrections, please contact us using the contact details provided below.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
If you are located in the European Union, you also have the following rights under the General Data Protection Regulation (GDPR):
- The right to request the erasure of your personal data.
- The right to restrict the processing of your personal data.
- The right to object to the processing of your personal data.
- The right to request the transfer of your data to another organization.
To exercise these rights, please contact us in writing using the contact details below.
6. Online Privacy Management
You can generally visit the Website without disclosing your identity or providing personal information. However, certain services, such as purchasing products, creating an account, or subscribing to our newsletter, require us to collect personal information.
If you no longer wish to receive communications from us, you can unsubscribe via the link in our emails or by contacting us directly.
The Website may contain links to third-party websites. Please be aware that those sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before submitting any personal information.
We may use cookies or other tracking technologies on the Website to measure usage and improve functionality. Most browsers accept cookies by default, but you can adjust your browser settings to reject them if you prefer. Note that rejecting cookies may limit certain Website features.
7. Complaints and Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@arizon.com.au
Any complaints will be investigated, and we will inform you of the outcome within 30 days. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at 1300 363 992 or via email at enquiries@oaic.gov.au.
8. Policy Updates
We periodically review and update this Privacy Policy to ensure it remains compliant with applicable laws and reflects our current practices. Any changes will be posted on the Website, and the revised policy will apply from the date of publication.